What’s the Best Electric Vehicle Brand for Reliability and Aftersales Support?

Nobody wants to spend big on an electric car and then get ghosted when something goes wrong. With a flood of new EV brands in Australia, buyers are searching for one thing: Which brand actually has your back when it comes to reliability and aftersales support?

MG and BYD: The New Standard Bearers.

Right now, MG and BYD are leading the charge for reliability and aftersales confidence in the affordable EV market.

Here’s why:

• MG has become a household name again, and not just for nostalgia.

• The MG4 and ZS EV are everywhere, and owners are reporting mostly trouble-free motoring. The ZS EV scored a solid 93.5% reliability rating—better than some big-name rivals. When issues do pop up, MG generally sorts them fast and covers repairs under warranty. The catch? Service quality can vary depending on the dealership, and wait times for parts can still frustrate. But MG’s broad dealer network and strong warranty (7 years/unlimited km) make it a safe, sensible choice for everyday drivers. It's a contender for best electric vehicle brand reliability in Australia

BYD Sealion6

• BYD is the upstart shaking up the market. It’s not just about sharp pricing or the latest tech. BYD’s new, simplified warranty is a game-changer: 6 years/150,000km for the whole car and 8 years/160,000km for the battery, retroactively applied to all vehicles sold since August 2022. That’s a clear signal BYD wants your trust for the long haul. The latest BYDs are built tough, with Blade batteries that last and 5-star safety ratings to match. Their aftersales support is expanding fast, and owners are praising the smooth drive and low running costs. Yes, early teething issues with software and service have popped up, but BYD is learning fast and making real improvements.

Which brand do you trust most for EV reliability and aftersales support in Australia?

• 0%MG
• 0%BYD
• 0%Tesla
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You can vote for more than one answer.

What About the Others?

• GWM (Great Wall Motors) and newcomers like Geely and Chery are pushing hard on price and features, but their service networks are still catching up. GWM’s reliability is improving, but aftersales can be hit or miss depending on where you live.

Haval H6GT PHEV

• Tesla still sets the benchmark for tech and performance, but its aftersales support in Australia has copped criticism for slow response times and limited service centres outside the big cities. Reliability is good, but getting help can be a headache.

• Premium brands like BMW and Kia are holding steady, but you’ll pay for the privilege—and their EV sales are still dwarfed by the Chinese newcomers.

The Bottom Line

If you want peace of mind, MG and BYD are your best bets right now. They’re not perfect—no brand is—but both are putting their money where their mouth is with strong warranties and improving service. The rest? They’re catching up, but you’ll want to check their local support before signing anything.

Don’t settle for empty promises. Demand real support. If a brand won’t back you with a proper warranty and a responsive service network, walk away.

Drive Change. Drive Electric.